77abd's Privacy Policy

1 Introduction & Scope

77abd is a secure and reliable online gaming platform serving users in Bangladesh. We place the highest importance on our users' privacy and our commitment to protecting your personal information is unwavering.

This privacy policy explains what information 77abd collects, why it is collected, how it is used, how long it is retained, and under what circumstances it may be shared with third parties. This policy applies to our website and all related services.

2 What Information We Collect

Certain information is collected at 77abd for the purposes of creating an account, managing payments, and providing services. A detailed description of the information collected is provided below.

2.1 Identity Information

• Full name and date of birth (for age verification — services are available only to those aged 21 and above)
• Email address and mobile number
• Residential address
• National ID card or passport details (for identity verification when required)

2.2 Financial Information

• Payment method details (bKash, Nagad, Rocket, Upay or bank account information)
• Transaction history — records of deposits and withdrawals
• Details of bonuses and promotional benefits received

2.3 Technical Information

• IP address, device type and operating system
• Browser type and version
• Cookies and session data
• Website visit times, page view history, and click patterns

2.4 Communication Information

• Content of messages sent to customer support via live chat and email
• Complaints, reviews, or feedback

3 Purpose & Use of Information Collection

77abd collects your information only for lawful and specific purposes. Your information is not used beyond the purposes listed below.

• Account Management: To facilitate the registration process, login, and ensure account security.
• Payment Processing: To complete deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Identity Verification: To prevent fraudulent activity and confirm users' age.
• Customer Support: To provide assistance via 24/7 live chat and email, and to resolve complaints.
• Service Improvement: To improve website functionality and enhance the user experience.
• Responsible Gaming: To identify unusual playing patterns and provide necessary support.
• Legal Compliance: To comply with applicable laws and regulations, and to retain evidence for dispute resolution.
• Communication: To send important service updates and security alerts.

4 Data Storage & Security Measures

77abd maintains industry-standard technical and administrative measures to protect your personal information.

4.1 Technical Security

• All data is transmitted using SSL (Secure Socket Layer) encryption.
• Stored data is protected with AES-256 encryption technology.
• Servers are protected through firewall and intrusion detection technology.
• Regular security audits and vulnerability assessments are conducted.

4.2 Administrative Security

• Access to your information is restricted to authorised personnel only.
• All staff receive training on data protection.
• All access to and modifications of data are logged and reviewed regularly.

4.3 Data Retention Period

Information is retained while your account is active and, after account closure, for a specified period as required by law. Financial transaction records may be retained for an extended period to meet legal obligations.

5 Sharing Information with Third Parties

77abd does not sell your personal information for commercial purposes. However, information may be shared in the following limited circumstances as required to provide services.

• Payment Processors: Only the necessary information is shared with bKash, Nagad, Rocket, Upay, and banking institutions to complete transactions.
• Technology Partners: Those with whom we have contractual confidentiality obligations for secure hosting and service operations.
• Legal Authorities: In the case of a court order, legal claim, or a valid request from a government authority.
• Fraud Prevention: If fraudulent activity is identified, necessary information may be shared with the relevant agencies.

6 Cookies & Tracking Technologies

77abd uses cookies and similar technologies to keep the website running smoothly and to improve the user experience.

6.1 Types of Cookies

• Essential Cookies: Essential for maintaining login sessions and security — these cannot be disabled.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To collect website usage statistics — all data is collected anonymously.

6.2 Cookie Controls

You can manage cookies by changing your browser settings. However, disabling essential cookies may affect certain website functionality.

7 Your Rights

77abd respects your rights over your personal information. Your main rights are described below.

• Right of Access: You may request a copy of the information stored about you.
• Right to Rectification: You may request correction of any inaccuracies in your information.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though this may not be possible where legal obligations apply.
• Right to Restrict Processing: In certain circumstances you may request that the use of your information be limited.
• Right to Object: You may object to marketing communications.
• Right to Data Portability: You may request your information in a structured, machine-readable format.

To exercise any of the above rights, please contact our support team. We will process your request within a reasonable time.

8 Privacy of Children & Minors

77abd's services are for those aged 21 and above only. We do not knowingly collect any information from minors. If a minor registers and this comes to our attention, that account will be closed immediately and the associated information will be deleted.

Parents are requested to monitor their children's online activities and to contact us immediately if they have any concerns.

9 Steps in the Event of a Data Breach

If there is reason to believe that the security of your information has been compromised, 77abd will take the following steps.

• An internal investigation will be launched immediately upon the incident being identified.
• Necessary technical measures will be taken to limit the damage.
• Users whose information may have been affected will be notified as quickly as possible.
• Necessary corrective measures will be taken to prevent such incidents in the future.

10 International Data Transfers

77abd primarily provides Bangladesh-focused services. However, some technical infrastructure may operate on servers located in other countries. In such cases, we ensure that all data transfers follow appropriate security measures and are in compliance with applicable law.

11 Changes to the Policy

77abd may update this privacy policy from time to time. If there are any significant changes, we will send a notice to your registered email address and note the update date on this page.

If you continue to use 77abd's services after any changes, it will be assumed that you have agreed to the updated policy. We recommend reviewing this page regularly.

12 Contact Us

Our support team is available 24/7 for any questions, concerns, or requests regarding the privacy policy.

• Email: [email protected]
• Live Chat: available directly on the website, 24/7
• Support is provided in both Bengali and English